New Service/Discontinue Service

Welcome to the Humboldt Community Services District Community. To initiate service please read and complete the Water/Sewer Service Agreement.  You may submit the agreement in person, by mail or via e-mail to customerservice@humboldtcsd.org.

All information on the Water/Sewer Service Agreement must be completed, and the form signed and dated.  Applications with missing information will not be processed and will delay the start of service. 

A $35 New Account Fee will be included on your first bill. A deposit on new accounts is also required, which will also be billed on your first billing, however the District offers several ways for the deposit to be waived which are listed on the second page of the service agreement. After you receive your first bill you can pay online by clicking here.

Please be sure the following items have been completed and are included with your set up documents:

  1. Completed Water/Sewer Service Agreement.
  2. Proof of Tenancy or Ownership.
  3. Deposit waiver, if desired (see 2nd page of service agreement for waiver options).

Once the Water/Sewer Service Agreement and supporting documents are received, service will be initiated on the following business day, excluding weekends and holidays.

Water Meter Readings

Water meters are read each month. The meters are read approximately the same time each month. Please make sure your water meter is accessible.

Monthly Billings

You will receive an invoice monthly. Click here to view a sample invoice. The bill is due upon receipt, and considered late if not paid within 21 days of issuance. 

Discontinuing Service

Call HCSD at (707) 443-4550 to discontinue service.  Please have your account number, service address, date service is to be discontinued and forwarding address ready. We will endeavor to discontinue service the following business day, excluding weekends and holidays.

Vacancy Waivers:

If a living unit that is separately metered for water consumption will be completely unoccupied for at least one full billing cycle due to extended vacation or vacancy, the sewer consumption charges may be waived during the vacancy period with the submission and approval of a vacancy waiver application (Flat Water and Sewer monthly fees will still apply during vacancy). The application may be downloaded by following this link: Vacancy Waiver Application. Completed applications can be sent to the District by Mail, Fax, Email, or in the Drop Box at our office on Walnut Drive in Cutten.

Vacancy waiver applications must be submitted no later than 10 days after the start of the vacancy period. Waiver applications are subject to review and approval by District managerial staff. During the period of vacancy, there must be no measured water consumption. If water consumption is measured during the vacancy period, then all sewer charges will immediately resume.

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